FAQ: I am unable to log in and the password reset doesn't send me anything. How do I log in?
By far the most common issue logging into DTD is using the wrong type of credentials. The interface will recall if you used Google or Microsoft authentication for a short while, but for security reasons, will clear previous log in attempts after a few weeks.
If you log into DigThisData and are presented with a fresh, new account (the system asks you to create a company account), the most likely cause is that you have used the wrong TYPE of authentication and used the Sign Up form instead of the Log In form.